Privacy Policy

Automize is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services. By visiting our premises, using our services, or interacting with us, you consent to the practices described in this Privacy Policy.

1. Information We Collect
   We collect various types of information to provide and improve our services:

Personal Information: This may include your name, contact number, email address, and payment information, collected when you book a service, register with us, or provide feedback.
Vehicle Information: Details about your vehicle, such as make, model, and any existing damage, are recorded to deliver services accurately and maintain service quality.
Usage Information: We may gather information about your interactions with our website, kiosk, or service menu for operational and analytics purposes.

2. How We Use Your Information
   The information collected is used for the following purposes:

Service Delivery: To schedule and provide the selected services with skill and care, ensure service quality, and assist in record-keeping.
Customer Support: To address inquiries, handle complaints, and provide information related to our services.
Improvement and Optimization: To enhance our services, operations, and offerings based on feedback and usage trends.
Legal Compliance: To fulfill legal obligations, such as tax reporting, and to prevent fraud or misuse of our services.

3. Information Sharing and Disclosure
   Automize does not share your personal information with third parties except under the following circumstances:

Service Providers: We may work with third-party vendors, such as payment processors, who assist in providing services on our behalf.
Legal Requirements: If required by law, we may disclose information to comply with legal processes, enforce our policies, or protect the rights, property, or safety of Automize and others.

4. Data Security
   We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes maintaining secure servers, utilizing encryption where possible, and limiting access to personal information to authorized personnel only.
5. Retention of Information
   We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
6. Your Rights and Choices
   Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your data under certain circumstances
Withdraw consent for certain data uses where applicable
Please contact us if you wish to exercise these rights or have questions about your data.

7. Cookies and Online Tracking
   When you use our website, we may use cookies to track your interactions for analytics and site functionality. You can adjust cookie preferences through your browser settings, though some site features may be affected.
8. Changes to This Privacy Policy
   Automize reserves the right to update this Privacy Policy as needed. Any changes will be effective immediately upon posting the updated policy, and we encourage you to review it regularly to stay informed.
9. Contact Us
   If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Automize Car Detailing and Washing Services
Bangalore, India
Email: [contact@auromizeind]
Phone: [95384 90038]

By using Automize services, you acknowledge and agree to the terms outlined in this Privacy Policy. Thank you for trusting Automize with your vehicle care needs.